Privacy & Security Questions
Is my data secure?

Security is very important to us. We make sure that your data can only be accessed by your Church administrators and members provided you give them access. It is important to note that we do not directly have access to your church’s information except by consent.

What happens if I loose or accidentally delete my data?

We advice that you be careful before deleting sensitive data. Nevertheless, you can contact us and we will help in restoring your data.

How long do I need to keep my archives?

Your data will always be available so long as you use our plate-form. If for some reason (that will be really bad) you do not want to use our plate-form again, you can export your data and store in a safe place. Upon account expiration, we keep your account for some time before deleting, hoping you can come back. We do not want to see you go so we do everything to make sure you are satisfied.

What if my pc orĀ  smart phone has a problem?

Don’t bother, your information can be accessed from any PC, Tablet or Smart phone, provided you have your login information.

How do I reset my password?

In case you forget your login password, just request for a password reset by clicking on “I forgot my password” and you will be emailed instructions to follow.

What if I forget my church’s identifier?

Your church identifier is very important and should be safely kept. Without this, you cannot access your church’s portal. In case you loose your identifier, no worries, just go to our main page > click on login > click on the link “I forgot my church ID”. You will need to provide your email address and we will instantly email your identifier.

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